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  1. Media Alert

    A Letter From Our President: Respect, Appreciate & Value Everyone

    “What the world needs now is RAVE, sweet RAVE…”

    RAVE: Respect, Appreciate and Value Everyone

    This core value has always run deep at Nugget Markets because we are not just a company, but a family of diverse and wonderful people. Our hearts break for George Floyd’s family and all those affected by this tragic and shameful loss. As my grandfather (cofounder of Nugget Markets) always said and believed, “There is only one race… the human race!”

    My hope is that through this tragedy, our nation will wake up and see we have serious embedded prejudices that need to be addressed, and that we must all take responsibility for our own actions and words. In order to break this cycle of prejudice, we as a nation must become one big family that Respects, Appreciates and Values Everyone. America needs to end its systemic prejudice against people of color. According to the Pledge of Allegiance, we are all one nation under God, indivisible, with liberty and justice for all. It’s time for those words to ring true.

    Our nation is great because of the diversity it once embraced. However, it made a fatal flaw in justifying slavery almost 250 years ago and we are still paying the price for that disastrous action. If any good is to come from George Floyd’s death, it will be as a wake-up call. Our country is currently suffering from two viruses and this is our opportunity to triumph over both: COVID-19 and racism. I hope this horrific tragedy helps us take off the blinders once and for all and realize we have a lot of work to do. It all begins by treating everyone with RAVE and a whole lot of love.

    I would like to share some wise words from one of the world’s greatest:

    Yesterday in the LA Times, Kareem Abdul-Jabbar wrote: “I don’t want to see stores looted or even buildings burn. But African Americans have been living in a burning building for many years, choking on the smoke as flames burn closer and closer. Racism in America is like dust in the air. It seems invisible—even if you’re choking on it—until you let the sun in. Then you see it’s everywhere. As long as we keep shining that light, we have a chance of cleaning it wherever it lands. But we have to stay vigilant, because it’s always still in the air.” Violence in any form has no place in the beloved community we want to build. Nor does silence in the face of injustice.

    In closing, I challenge everyone to spread the word about the value of RAVE and family, because we need them both now more than ever.

    Sincerely,

    Eric Stille
    President/CEO
    Nugget Market, Inc.

  2. Media Alert

    A Letter From Our President: Our Face Covering Policy

    Dear Nugget Markets Guests,

    We are in day three of our mandatory face covering requirement, and I would like to thank everyone for your understanding during these trying times. The vast majority of our guests were already wearing masks or face coverings, which is wonderful and I thank you for your consideration. It’s true, we did upset a handful of guests, and for that, I do apologize for the inconvenience, but my top priority is to keep our associates and guests as safe as possible. The requirement to wear a face covering is not to protect the wearer, but to slow the spread of the virus. Together, we can protect each other.

    Many cities and counties are already requiring the use of facial coverings to help protect the public, in case the wearer is infected and not yet displaying symptoms. Often those infected with COVID-19 are asymptomatic (COVID-19 carriers who exhibit no symptoms but are infectious) or presymptomatic (COVID-19 carriers who have yet to exhibit symptoms but are infectious). Since not everyone with COVID-19 knows they’re sick, wearing a face covering helps make sure they aren’t unknowingly infecting others. If worn by everyone outside the home doing essential activities, facial coverings can help slow the overall spread of the virus and keep our community safer. Please remember, facial coverings are not a substitute for social distancing! Social distancing, washing your hands frequently, eating healthy and exercising safely are the best practices to flatten the curve.

    Once again, until further notice, we are requiring all of our associates and all of our guests to wear face coverings while in our stores. The face covering can be a mask, a scarf or a bandanna, as long as it covers your nose and mouth. We appreciate your understanding and thank you in advance for keeping our stores and each other safe.

    To learn how to make your own face covering, watch this video from the Surgeon General.

    Sincerely,

    Eric Stille
    President/CEO
    Nugget Market, Inc.

  3. Media Alert

    A Sincere Thank You & Request from Our CEO

    Dear Nugget Markets guests,

    Once again, I would like to thank you all for your patronage, trust and patience during these trying times. I am so proud of how our amazing associates at Nugget Markets and our sister stores, Sonoma Market, Fork Lift by Nugget Markets and Food 4 Less Woodland, have all rallied through these challenges and have put their families and friends second behind taking care of you and the stores. I truly am blessed to have a world-class team!

    That said, I have a few requests that I would like to ask of all of you. 

    First, for two months the government has been advising us directly to not wear masks, as it could make the situation worse. As you likely know, now the CDC recommends that all citizens wear masks. This directive is in hopes that the mask wearers spread fewer germs to the general population. We have 25,000 masks arriving Monday (with more arriving later in the week), but we sure could use some now! So, my ask is, if by chance you have any extra masks, could you please drop some off at one of our stores the next time you come shopping?

    My second request is centered on shopping. I ask that all guests please follow all social distancing guidelines! This includes giving our associates space when they’re stocking, cleaning or otherwise doing their jobs. I also request that only one family member shops for the household. This request is for everyone’s safety. As tough as it is, I also ask that you please limit conversations and interactions with neighbors and associates while you shop. All retailers will be limiting shoppers in their establishments and the quicker you get in and out of the store, the safer you will be and the more guests we can serve.

    Lastly, I have a very special request. Can everyone please remember that all Nugget Markets associates, as well as all other essential retailers, are frontline first responders and show them the love and respect they so deserve? It breaks my heart when someone “goes off” on one of my Nugget Markets family members, and I have even asked a few not to shop with us because of it. Please remember, we are doing everything physically possible to keep our stores stocked, clean and as efficient as possible. Thank you for your understanding, and for the love directed to our associates and all first responders!

    One more note: we will be closing Easter Sunday so that all of our associates may spend the day with their immediate family and get some well-deserved rest. Thank you all for your trust and understanding.

    Sincerely,

    Eric Stille
    President/CEO
    Nugget Market, Inc.

  5. Media Alert

    A Letter From Our President: Dedicated Senior Shopping Hours

    Good morning, Nugget Markets guests,

    I would like to share with you a few new policy changes and store updates as we navigate through the implications of COVID-19. First, I would like to thank everyone for your patience and kind words to our team. During these trying times, a little kindness goes a long way!

    I am happy to announce our new Dedicated Senior Shopping Hours. Going forward, every Tuesday and Thursday morning from store opening until 8 a.m. will be temporarily designated as shopping time specifically for our guests who are 65+ and those who are at-risk due to health conditions. I ask that all of our other guests please be mindful of those in need and reserve this time for our senior citizens and other at-risk members of our community. I thank everyone in advance for their help and understanding.

    I would also like to ask our guests to be mindful of social distancing—whenever possible, please keep approximately 6 feet away from other guests. Social distancing will play a huge role in curtailing the spread of COVID-19. Please do your part and help keep others safe. Remember, we are all in this together!

    Even with our new Dedicated Senior Shopping Hours, the best way to keep our seniors and at-risk neighbors safe is to help them out! Offering to run to the grocery store for them, to make them a meal or to go for a walk with them (keeping 6 feet apart!) are just a few suggestions. It is my hope that as an outcome of this whole situation, kindness and compassion come shining through, and the world actually becomes a kinder place.

    Keeping fingers crossed,

    Eric Stille
    President/CEO
    Nugget Market, Inc.

  6. Media Alert

    Dedicated Senior Shopping Hours

    To help protect our most vulnerable guests during these difficult times, Nugget Markets is designating temporary shopping hours specifically for guests ages 65+ and those who are at-risk due to health conditions. Starting Tuesday, March 24, these hours will be Tuesday and Thursday mornings from 6–8 a.m. or 7–8 a.m. depending on store opening times. Please be mindful of those in need and reserve these times for senior citizens and other at-risk members of our community. We’re all in this together! 

    Stores that open at 6 a.m.:
    Nugget Markets in Davis (Covell), El Dorado Hills, Elk Grove, Roseville, Sacramento, Vacaville, West Sacramento and Woodland; Sonoma Market, Fork Lift by Nugget Markets in Cameron Park and Food 4 Less Woodland 

    Stores that open at 7 a.m.:
    Nugget Markets in Davis (Mace), Corte Madera, Novato and Tiburon

    For hours and contact information of your local Nugget Markets, please visit our locations page.

  7. Media Alert

    A Letter From Our President: We’re Here for You, & We’re Hiring!

    Dear Nugget Markets Guests,

    I would like to thank you for your patience and understanding during these trying times. I am so proud of our teams; they have truly been doing their best to serve you, from continuous intensive cleaning and sanitizing, to stocking shelves around the clock, preparing food and baked goods, and helping you in any way they can.

    I also want to assure you that we will always be here for you. Even during “temporary lockdowns” or times of “shelter-in-place,” we and others offering necessary services will be open to serve you! Please do not panic buy; we all need to work together and we will get through this. Let’s remain calm and come together as a community and look out for one another, especially our elderly and health-challenged neighbors. 

    For those of you who find yourselves temporarily out of work, we have more good news: we’re hiring! Who knows, you may even want to stay with us for the long term. If you would like to apply, visit nuggetmarket.com/careers/ to get started. Select the store location you would like and review the positions available. The number one quality we look for in an applicant is positive attitude and a desire to serve our guests. We will teach you the grocery business! 

    Truly, our hearts go out to all who have lost jobs over the virus and we would love to help some of you. Come see what it’s like to work for a company that has been recognized by FORTUNE Magazine as one of the nation’s “100 Best Companies to Work For” 15 years in a row.

    To all our guests, associates and communities, we greatly appreciate your trust and patronage each and every day. We won’t let you down!

    Take care and be safe,

    Eric Stille
    President/CEO
    Nugget Market, Inc.

  8. Media Alert

    A Letter from Our President: How Nugget Markets is Safeguarding Health & Safety

    Dear Nugget Markets Guests,

    I hope this letter finds you and your family well. Here at Nugget Markets, our hearts go out to all those affected by the Coronavirus. I wanted to take a moment to share with you what steps we are taking to minimize exposure to the COVID-19 virus at our stores, because your health and safety is our priority. 

    We have placed maximum emphasis on sanitizing and disinfecting our stores by implementing a continuous cleaning regimen throughout the day. Our check-out areas and seating areas are disinfected every 30 minutes. Every two hours, all door handles, service counters and all “high-touch” areas in our stores are sanitized with medical-grade disinfectant. As always, our stores go through a rigorous deep cleaning every night.

    In addition, all of our associates, both full and part-time, have paid sick leave and PTO (personal time off). Our Nugget Markets family is watching over one another and if anyone is feeling sick, they are given the direction to go home, rest up and get well. We greatly appreciate your trust and patronage, and we will not let you down during these trying times!

    Take care and be safe,

    Eric Stille
    President/CEO
    Nugget Market, Inc.